Refund Policy – ShastramBooks
Effective Date: [15-08-2025]
At ShastramBooks, we strive to provide our users with the best digital reading experience. Since our products are digital in nature, we have a strict refund policy. Please read the following carefully before making a purchase.
1. No Refunds for Digital Products
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All purchases of eBooks, PDFs, or any digital content on ShastramBooks are final and non-refundable.
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Once payment is successfully made and access to the book is granted, we cannot provide any cancellation, refund, or exchange.
2. Exceptions to Refund Policy
Refunds may only be considered under the following circumstances:
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If you were charged but did not receive access to the purchased book due to a technical error on our platform.
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If duplicate payments were accidentally made for the same purchase.
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If there is a proven technical issue that prevents access to the purchased book and we are unable to resolve it.
3. How to Request a Refund
If you believe you are eligible for a refund under the exceptions above, please contact us within 7 days of purchase by sending an email to:
Please include:
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Your registered email ID
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Transaction ID/Payment receipt
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Details of the issue
Our support team will review your request and respond within 5–7 business days.
4. Mode of Refund
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Approved refunds will be processed using the same payment method used at the time of purchase.
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Refunds may take 7–10 business days to reflect in your account, depending on your bank/payment provider.
5. Non-Refundable Situations
Refunds will not be provided in the following cases:
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Change of mind after purchase
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Wrong selection of book by the user
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Inability to use the website due to personal device/browser issues
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Sharing of account details or misuse of purchased content
6. Contact Us
For any queries related to our Refund Policy, please contact: